New Product Manager (Trust & Systems)

We’re looking for a Product Manager to join our Trust & Systems team – someone who sees opportunity in the moments most customers (and PMs) dread. You’ll own our Fraud KPIs, lead initiatives that transform Strike’s most difficult and restrictive customer flows into thoughtful, trustworthy experiences, and drive efforts to prevent misuse across our ecosystem. This role blends product innovation with risk mitigation, turning “unhappy paths” into experiences that build confidence and loyalty. Your success will be measured by key metrics such as deposit fraud minimization, Know Your Customer (KYC) compliance, and critical measures of health/integrity of the ecosystem. Serve as the voice of the customer (internal customer too!) and intimately understand the products we offer as well as their potential fraud vectors and blind spots. Work closely with Compliance, Finance, Operations, and Data to uncover and understand needs. Partner with cross-functional peers to define, prioritize, and deliver a roadmap and product that maximize impact to financial risk management and our fraud strategy. Own our Fraud KPIs and partner with Data and Finance to iterate on their definition as needed. Establish and track success metrics for various features and initiatives, including operational efficiencies. Support and motivate cross-functional teams through an inclusive and collaborative mindset.