Courier Fleet Supervisor

Oversee and schedule a mixed fleet of company and contract route drivers across both day and night routes. Ensure proper driver performance, route compliance, and adherence to company policies for biosecurity and safety standards. Conduct regular driver meetings, ride-along, and performance reviews to promote accountability and engagement. Manage driver recruitment, onboarding, and training, with emphasis on biosecurity, proper delivery procedures, and proactive communication. Fleet management which will include accurate fleet asset records, service schedules, and tracking. Coordinate and document repairs and preventive maintenance to minimize downtime and ensure vehicles remain in safe operating condition. Analyze routes for efficiency, cost reduction, and service improvement. Use route planning and GPS tracking tools to optimize delivery performance. Monitor real-time shipment tracking, proactively addressing delays or route issues. Enforce strict biosecurity measures to prevent contamination or spread of disease. Ensure all drivers follow proper vehicle sanitation and cleanliness procedures. Partner with Supply Chain, Sales, and Customer Service teams to align delivery operations with business needs and customer expectations. Communicate effectively across departments to resolve issues and enhance service quality. Create and track key performance metrics including on-time delivery rates, delivery note accuracy, and costs metrics. Develop and implement process improvements to enhance service, safety, biosecurity, and cost effectiveness.