Responsibilities:
- Develop a deep understanding of card payment authentication, fraud risk intelligence, and customer authentication products.
- Actively seek information from engineers and technical documents to inform content development and distill complex concepts.
Content Development:
- Produce clear and engaging product content for guides, training courses, and customer communications.
- Structure and maintain all published product materials on the online Knowledge Centre portal.
Project Management:
- Manage collaboration with team members to ensure content accuracy and consistency.
- Balance multiple tasks like drafting, reviewing, and finalizing content while meeting deadlines.
Entersekt
Entersekt is a leader in digital banking fraud prevention and payment security, offering solutions like mobile authentication and 3D Secure. It is a growing company with a global customer base and holds numerous patents in digital security.