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Key Responsibilities:

  • Lead the design and evolution of scalable data, analytics, and AI platforms that support customer operations and automation across global markets.
  • Architect and optimize Databricks-based data pipelines and enterprise data platforms to unify datasets into trusted intelligence solutions.
  • Drive the development of machine learning, NLP, Generative AI, and operational intelligence capabilities that improve customer experience and efficiency.

Technical Skills:

  • Strong experience with Databricks, Spark, cloud data platforms, and enterprise-scale data pipelines.
  • Proven background in statistics, machine learning, NLP, forecasting, and operational analytics.
  • Experience implementing CI/CD frameworks, version control, and DevOps best practices.

Behavioural Skills:

  • You take ownership of complex initiatives and deliver results that drive meaningful business impact.
  • You build strong partnerships and influence outcomes across technical and business teams.
  • You provide technical leadership, coaching, and mentorship that helps others grow and succeed.

Ticketmaster

Ticketmaster is the world's largest ticket marketplace, connecting fans to live events globally. As part of Live Nation Entertainment, they employ thousands worldwide and foster an inclusive culture driven by teamwork and integrity.

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