Senior Manager, Category Narrative

About the Role:

• Drive the narrative that earns Affirm a different place in how the credit category is understood.
• Sit at the intersection of category design and consumer truth, shaping conversations in regulatory, media, and legal forums.
• Play offense in defining the category, ensuring the narrative holds up across all audiences.

What You'll Do:

• Own category narrative and messaging frameworks, guiding how Affirm talks about credit and consumer protection.
• Partner cross-functionally to ensure narrative reflects product evolution and is legally sound yet narratively strong.
• Proactively build consumer clarity and keep the narrative current, adapting for global markets.

What We Look For:

• Category-design instinct and deep understanding of financial products translated into compelling consumer language.
• 12+ years in narrative strategy, communications, or related field with track record of shaping complex stories.
• Strong editorial instincts and ability to navigate regulated environments without losing narrative thread.