Primary Responsibilities:
- Analyze and configure complex medical policy content, including Plan General Exclusion rules and FACETS table maintenance, to ensure accurate implementation and system compliance.
- Translate medical policy language into precise coding criteria, serve as an expert for utilization management, and collaborate with nurses and medical directors to resolve coding denials.
- Conduct impact analyses of policy changes, maintain coding integrity by monitoring trends, and work with leadership on configuration standards and best practices.
Operational & Collaborative Duties:
- Act as a primary point of contact and subject matter expert for claims processing systems, attending cross-functional meetings to support projects and organizational initiatives.
- Update coding files for code set revisions, HIPAA-AS, regulatory requirements, and internal processes, ensuring compliance with all standards and guidelines.
- Mentor and train Coding Specialists and provide policy-related training to operational areas such as customer and provider services as needed.
Work Environment & Requirements:
- This role is fully remote eligible, requiring high-speed internet, with a preference for candidates in Iowa or South Dakota and core business hours of 8 AM - 5 PM Central Time.
- Compliance with regulatory and accreditation standards is essential, along with retaining documentation of business decisions and supporting a culture of excellence.
Wellmark Blue Cross Blue Shield
Wellmark is a mutual insurance company owned by its policyholders across Iowa and South Dakota, focused on member well-being and best-in-class service rather than profits. It is a substantial organization with over 80 years of history, fostering a culture of sustainability, innovation, and collegiality.