Senior Product Manager, CRM

What You'll Do:

• Own the CRM vision and roadmap end-to-end: Translate strategy into a sequenced plan with clear, measurable outcomes.
• Advise on data model evolution: Drive improvements to supporter, household, donation, and communication modeling.
• Sharpen segmentation and Lists: Enable powerful filtering and data-informed segmentation for nonprofits.

Who You Are:

• 5+ years in product management, building B2B SaaS, with experience owning outcomes under ambiguity.
• You think in data models and are comfortable with schema, migrations, and architectural tradeoffs.
• You have experience with mass communication tools and building data-heavy B2B SaaS products.

Nice To Have:

• Nonprofit or fundraising domain knowledge.
• Hands-on experience with AI and a point of view on human–AI interaction.
• Familiarity with segmentation or query tools and self-directed continuous learning.