Job Description
As Canva scales, change continues to be part of our DNA. As a Community Manager in Malaysia, you’ll work closely with our cross-functional Malaysia team to contribute to Canva’s brand love in-market, owning your community’s growth from ideation to execution. At the moment, this role is focused on these activities:
Own the growth & development of our community programs and online groups in Malaysia
Foster a vibrant and positive community atmosphere in the groups you oversee
Being active daily in your groups, responding promptly to community inquiries, comments, and concerns
Conceptualise and develop initiatives to support local marketing strategies and campaigns, including maintaining a local content calendar
Grow, nurture, and inspire a countrywide network of brand advocates
Partner with local schools & education organisations to share Canva's powerful suite of tools for educators
Host webinars and in-person workshops for teachers, education professionals, and creatives
Participate and drive the community participation in local conferences and events
Work alongside the global and regional community team to localise campaigns that create cultural connections and deliver against our business goals
Translate global assets into the local language
Regularly collaborate with the local cross-functional team to ensure we are on track with market goals
Creating periodic reports and keeping track of KPIs to assess the impact of community initiatives and opportunities for growth
About Canva
Canva is a design platform that allows users to create social media graphics, presentations, posters, documents and other visual content.