Senior Manager, Process Engineering & Operational Excellence - Federal

We are seeking a self-directed, highly strategic and execution-focused Senior Manager of Process Engineering & Operational Excellence to lead a global team of diverse, high-performing professionals in transforming and optimizing operational processes across our cloud-based services organization. This leader will be responsible for driving continuous improvement initiatives, eliminating inefficiencies, creating bonds with stakeholders to generate new opportunities, and establishing scalable, end-to-end enterprise workflows. The ideal candidate will have a strong foundation in Operational Excellence, Lean Six Sigma, and a passion for building data-driven, future-ready processes that incorporate emerging AI capabilities. Key responsibilities include leading a global team, identifying areas of process friction, designing enterprise-wide process solutions, championing Operational Excellence, driving AI integration, and collaborating cross-functionally. You'll have the opportunity to shape how a global, fast-moving cloud organization evolves its processes in an increasingly AI-enabled world. If you're motivated by impact, leadership, and the opportunity to build intelligent systems that scale, we want to hear from you.