Principal Observability Architect

We are seeking a Principal Observability Architect to lead the strategic architecture, evolution, and operationalization of a modern, multi-tenant Observability Platform-as-a-Service (OPaaS) tailored for a hybrid on-prem and cloud-native SaaS product. You will architect a cloud-agnostic, federated observability platform that supports real-time monitoring, advanced telemetry pipelines, and AI-powered insights to ensure platform reliability, developer productivity, and exceptional customer experiences. This role combines deep technical leadership with a strong focus on developer enablement, platform resiliency, and data governance. The candidate will lead architecture and roadmap for a multi-region, multi-cloud, multi-tenant observability platform scalable across diverse customer environments and service boundaries. They will define observability blueprints including telemetry SLAs, data contracts, tenant data isolation, and cost-aware retention strategies for high-cardinality data. The candidate will leverage AI/ML for real-time anomaly detection and noise suppression, predictive incident detection and impact forecasting, auto-summarization of alert storms and telemetry bursts and multi-tenant root cause and blast radius correlation. They will work with various teams and drive internal R&D around OpenTelemetry, AI in observability, high-cardinality telemetry, and eBPF-based observability tooling.