Job Description
You will join our engineering team and be a valued member working closely in a collaborative, autonomous, cross-functional team. You will help with the following: Partner with business stakeholders to identify and address critical problems. Develop and implement new features and solutions to advance our products. Analyse existing programs to diagnose performance issues and troubleshoot effectively. Mentor team members to foster professional growth and knowledge sharing. Break down system requirements into actionable tasks and prioritise them efficiently. Operate both independently and collaboratively within a dynamic team environment. Communicate clearly with non-technical staff and cross-functional teams. Write and enhance documentation for company products and tools. Maintain our products and assist in resolving production incidents. Support customer service by addressing inquiries and providing solutions. Be available for on-call support as required to ensure system reliability. Scale applications to efficiently serve high-traffic markets. Integrate with next-generation payment backend systems. Improve maintainability across multiple brands and jurisdictions. Develop self-service tools for players to complete transactions and resolve issues independently. Provide tools for Customer Support to handle transaction follow-ups swiftly and effectively. Integrate new payment methods and providers, expediting the process through automation and configuration enhancements.