Job Description

Lead the development of AI-powered solutions across our Salesforce platform to streamline end-to-end business operations. Partner with the Manager of Salesforce Operations and the Principal AI Architect to implement orchestrated AI agents using Salesforce Einstein, Agentforce, and DataCloud, and deliver secure, scalable solutions via Apex, Visualforce, Lightning Web Components, and robust APIs. You will leverage generative AI to enhance efficiency, reduce manual work, and create smarter systems and workflows across our organization.

Design and deploy generative AI solutions to address internal operational challenges, such as automating routine workflows, summarizing data, and generating intelligent recommendations, while balancing speed, function, and long-term scalability.

Build AI agents and automations with Agentforce (skills, actions, orchestration/guardrails) embedded in Sales/Service/CPQ workflows.

Implement Einstein Copilot/Studio solutions (prompt flows, tools, actions) grounded in Data Cloud for retrieval and personalization.

About MCG

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts.

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