Customer Success Architect

We’re seeking a dynamic, customer-obsessed Customer Success Architect (CSA) to join our fast-growing team. As a CSA, you'll blend technical expertise, strategic guidance, and strong relationship management to help customers unlock the full potential of Chronosphere. In this role, you’ll act as a trusted advisor, guiding customers through complex challenges, driving platform adoption, and ensuring they realize maximum value. You will build trusted relationships across all levels of customer organizations. You will guide customers through complex technical challenges related to observability, distributed systems, and cloud-native architectures. Drive adoption of Chronosphere’s platform and features, delivering measurable value and communicating ROI. Contribute to the evolution of Chronosphere's Customer Success playbooks and best practices.