Senior Customer and Industry Insights Analyst

Boulevard ✨🔮💅

Remote regions

US

Salary range

$120,750–$172,500/year

Benefits

Job Description

Generate unique insights from merchant, consumer, and product data to quantify Boulevard’s impact and ecosystem trends across regions, segments, and time. You will build a deep view of the consumer including demand patterns, frequency, basket, price sensitivity, and channel behavior. Segment merchants by vertical, size, business model, and sophistication and define peer groups and outlier flags that guide comparisons. Track service and retail trends, labor dynamics, utilization, cancellations, rebooking, and attach rates with cohort cuts, seasonality controls, and clear caveats. Publish a quarterly State of Self-Care, a monthly Industry Pulse, and weekly Data Bytes and deliver advertiser-ready insights with a methods page, asset kit, and channel plan. The company values diversity and inclusivity.

About Boulevard

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses.

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