Site Reliability Engineer

On-call Production Support:

• Provide production support on a shift according to the team on-call roster.
• Work on the customer and internal engineering/implementation team raised tickets while not on-call for production support.
• Work on SREs backlog items.

Monitor and Maintain Systems:

• Continuously monitor the health and performance of our services, systems, and infrastructure.
• Respond to alerts and incidents promptly to ensure high availability.

Automate Processes:

• Develop and maintain automation scripts and tools to streamline operations and reduce manual intervention.

System Improvements:

• Participate in designing and implementing system improvements to enhance reliability, scalability, and performance.