Lead, mentor, and grow a multi-functional design team
Build a high-performance design culture grounded in craft, curiosity, and user empathy
Define career ladders, growth frameworks, and hiring plans to scale the team

Strategic Partnership:

Serve as a strategic UX partner to the VP of Product, contributing to roadmap prioritization and product vision
Represent the voice of the user at the leadership level
Partner with Product Marketing, Customer Success, and Support to connect UX work to customer outcomes

Data-Driven Design Practice:

Champion and operationalize Pendo as your primary platform for user analytics and behavioral insights
Build internal practices and rituals around Pendo data to drive design decisions
Drive a culture of hypothesis-driven design with regular usability testing and A/B testing

Content, Onboarding & Instructional Design:

Oversee Limble's technical writing and in-app content function
Define and enforce best practices for in-app onboarding, tooltips, and walkthroughs
Partner with Customer Success and Support to identify friction points and translate them into scalable self-serve content solutions

Limble

Limble provides a comprehensive suite of software solutions for maintenance operations, including a CMMS platform. They are a growing company with a focus on empowering maintenance teams and driving operational excellence.

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