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What You’ll Own:
- Design strategy and execution for growth-focused product areas, including new user onboarding and first-run experiences, product activation and adoption flows, monetization, upgrade, and retention experiences, and cancellation, downgrade, and save flows.
- The design vision and roadmap for growth products, ensuring alignment with company goals and user needs.
- A team of product designers, including hiring, coaching, performance management, and career development.
Responsibilities:
- Lead and mentor a team of designers focused on growth and lifecycle experiences.
- Partner with Product and Engineering leadership to define strategy, priorities, and success metrics.
- Translate business goals into clear user experience strategies and scalable design solutions.
What We’re Looking For:
- 8+ years of experience in product design, with 3+ years in a design leadership role.
- Proven experience designing B2B2C and/or SaaS products, ideally with complex workflows.
- Strong background in growth, onboarding, activation, or lifecycle design.
HighLevel
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.