UI/UX Member Journey Architect

ISC2

Remote regions

US

Salary range

$112,947–$151,514/yr

Benefits

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Role Overview:

  • Shape and optimize end-to-end digital experiences for members, candidates, and stakeholders across ISC2 platforms.
  • Translate business objectives, user needs, and behavioral insights into clear journey maps, touchpoint strategies, and intuitive interaction flows.

Key Responsibilities:

  • Identify and draft current and target journeys for high-priority member flows.
  • Define measurable success metrics and outcomes in partnership with enterprise architecture.
  • Analyze conversion performance, drop-offs, and friction points to recommend roadmap priorities.

Qualifications:

  • Bachelor's degree in UX/UI Design, HCI, or related field, or equivalent experience.
  • 5-8 years professional experience in UI/UX design, journey mapping, and information architecture.
  • Hands-on experience with wireframing tools like Figma, Adobe Creative Suite, and HTML/CSS.

What We Offer:

  • Competitive pay range of $112,947 - $151,514 per year.
  • Comprehensive benefits package available (details provided upon hire).
  • Remote work environment with occasional travel and flexible hours.

ISC2

ISC2 is a leading nonprofit member organization for cybersecurity professionals, offering globally recognized certifications. The organization values integrity, advocacy, commitment, inclusion, and excellence, fostering an inclusive and equitable environment.

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