Site Reliability Engineer (Remote Device Management)

Responsibilities:

• Fleet Management at Scale: Design, implement, and maintain robust and secure device management strategies for remote devices using Unified Endpoint Management (UEM), MDM solutions, and orchestration tools.
• Reliability & Monitoring: Develop and manage observability pipelines to track device health, connectivity, and performance metrics across diverse warehouse environments.
• OTA & Lifecycle Management: Own the end-to-end lifecycle of device software, including secure Over-the-Air (OTA) firmware updates, rollback strategies, and OS hardening.

Qualifications:

• Master’s degree in Computer Science, Software Engineering, Systems Engineering, Robotics, or equivalent experience.
• 7+ years of experience: Proven track record in SRE, DevOps, or Systems Engineering with a focus on IoT, remote devices, or distributed edge hardware.
• Deep proficiency in Linux/Unix systems (Debian/Ubuntu preferred), including kernel tuning, shell scripting (Python, Bash), and networking protocols (TCP/IP, MQTT, CoAP, HTTPS/REST, DNS).

Security Governance:

• Align fleet operations with industry standards such as the NIST Cybersecurity Framework (CSF), ISO/IEC 27001, and CIS Controls.
• Vulnerability Management: Drive continuous monitoring and automated patching schedules to mitigate risks and ensure regulatory compliance across all managed device platforms.