Job Description
As an Agency Customer Success Representative at AWL you will help with the operations of the agency and policy sales business. This role will work closely with sales, agency operations, and our clients directly to assist our clients getting insurance coverage in place, ensure satisfaction, address client questions upon enrollment, as well as serve as the clients first point of contact on service inquiries throughout the policy life. You will also support the Agency Operations Manager and other agency operations and leadership with day-to-day management of the business as necessary. Maintain up-to-date policy status and conduct welcome call on all new business.
About All Web Leads
AWL (All Web Leads, Inc.) is one of the most successful customer acquisition marketing companies in the US, helping customers acquire customers for the US insurance industry.