Member Engagement Coordinator

This position is fully remote, work from home. Utilize pre-approved scripts to ensure consistent and accurate communication with members to explain the purpose and details of scheduling healthcare evaluations. Overcome objections using effective rebuttals to help members prioritize their health. Utilize multiple systems to schedule providers for in-home or virtual evaluations. The position involves overcoming objections with effective rebuttals and requires proficiency in using multiple computer systems simultaneously. The employee will accurately track appointments, calls, handle time, and productivity.