Job Description
We are looking for a smart, enthusiastic EV Field Support Technician to join us in transforming an industry. In this position reporting to a Senior Customer Support Leader, you will ensure Motiv’s successful truck fleet deployments. You will work directly with Motiv’s Customer Support team and develop expertise in the operation and debugging of Motiv’s electric powertrain to independently provide top quality Customer Support.
The role is customer facing, necessitating strong customer service skills alongside exceptional “hands on” technical ability as indispensable attributes. You will have primary responsibility for making sure Motiv- powered customer-deployed EVs remain ready-for-duty or return to duty ASAP, including diagnosis, customer situation assessment, solution determination, hands-on repair of issues and working with Customer Support leadership to reduce future rates of failure.
About Motiv
Motiv is a leading manufacturer of medium duty, zero-emission electric trucks and buses.