Call Center Agent

Silver Oak Home Health is seeking a dedicated and compassionate Call Center Agent to provide professional and empathetic customer service to clients and their families. Responsibilities include answering calls, scheduling appointments, providing information, assisting with billing, and resolving customer issues. The role requires excellent communication skills, empathy, the ability to multitask, and computer proficiency. A flexible schedule, including evenings and weekends if needed, is required. Comprehensive training and ongoing support will be provided to ensure success in the role.