Job Description
Seeking a Remote Live Chat Support representative to join the Customer Support team. The ideal candidate will be responsible for providing real-time assistance to customers through the online chat platform. This role requires excellent communication skills, problem-solving abilities, and a strong customer service orientation. Responsibilities include responding to customer inquiries, troubleshooting technical issues, ensuring customer satisfaction, documenting interactions, and collaborating with team members. Qualifications include customer service experience, excellent communication skills, multitasking ability, problem-solving skills, and proficiency in live chat software and CRM systems.