Director, Release Management

Join a high-impact team of platform engineers at the heart of our enterprise technology ecosystem. The ServiceNow Solutions and Services team, part of Digital Technology Operations, is responsible for the design, build, support, and operation of our critical business platforms and services. The Director will oversee our release management and deployment activities, and will define and enforce best practices for software releases, working closely with various departments to ensure high-quality, efficient, and low-risk delivery of new features and products to end-users. This is a team where engineering excellence, architectural rigor, and problem-solving at scale drive everything we do.