Job Description
Responsibilities:
- Project Management & Issue Resolution:
- Build project plans with clear milestones, due dates and hold customers as well as internal partners accountable to achieving those objectives
- Proactively project manage the implementation process end-to-end to achieve target timelines and goals
- Data Exchange & System Setup:
- Support our largest customers as they familiarize themselves with our data model and import requirements
- Comfort with APIs, integrations, or system configurations - enough to manage and communicate with product/engineering teams
- Process Improvement & Collaboration:
- Proactively identify gaps in current implementation process
- Drive development of processes and resources as needed to support implementation team’s goals of scalability while maintaining strong customer NPS
About Medallion
Medallion offers a provider operations platform that eliminates administrative bottlenecks for healthcare organizations. They are ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region and backed by $130M in funding.