Job Description
The Implementation Specialist is responsible for configuring, implementing, and demonstrating Relief Compass software product offerings for new and existing clients. The implementation cycle includes requirements validation, overseeing projects with specific development requirements, internal testing, and guiding clients through user acceptance to go-live status. The Implementation Specialist is also responsible for the development and delivery of training for both administrators and end-users. Document all customer interactions in a CRM and provide excellent customer experiences. They serve as main POCs for field deployment during internal testing, provide suggestions for improvements, and contribute to training material development.
About CORE Community Organized Relief Effort
CORE is committed to keeping children and vulnerable individuals safe and has a Zero Tolerance policy for sexual exploitation and abuse.