Job Description
Drive the user-centered design vision for our subscription-based digital SaaS products. In this pivotal role, you’ll shape and refine the full customer journey, from first touch to long-term retention—by creating intuitive interfaces, optimizing onboarding funnels, and elevating the quality of our content-driven experiences. You will be hands-on in designing, testing, and iterating on flows where even a few pixels can meaningfully impact activation, engagement, and subscription KPIs.
Define and champion a user-centric design philosophy across the organization, with an emphasis on SaaS and subscription-based product experiences. Design onboarding funnels, activation flows, dashboards, and in-app moments that drive subscription starts, trial conversions, retention, and recurring engagement. Iterate rapidly using qualitative insights, quantitative data, A/B testing, and user research—treating design as an optimization engine that directly influences KPIs.
About Universal Audio
We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love.