Job Description

Your main goal is to develop reliable, comprehensive tracking and analysis of customer usage metrics across self-service and sales-enabled accounts, empowering n8n to anticipate churn, identify expansion opportunities, and refine its pricing and GTM strategies. You'll become the go-to expert on n8n’s complex datasets and work cross-functionally to deliver insights that directly shape adoption, retention, and revenue growth.

BUILD RELIABLE USAGE TRACKING FOUNDATIONS by designing and maintaining robust datasets, partnering with Analytics Engineering to ensure scalable data pipelines, and driving data governance.

TURN DATA INTO ACTIONABLE INSIGHTS by developing a customer health score framework, analyzing adoption patterns, and recommending data-backed improvements.

ENABLE TEAMS THROUGH DASHBOARDS AND FRAMEWORKS by building intuitive dashboards, standardizing metrics definitions, and creating analytics frameworks.

About N8N

n8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code.

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