Job Description
Manage endpoint device systems across MacOS and Windows platforms in a fast-paced environment. Support the entire user lifecycle including onboarding. Support and contribute to TechOps initiatives within including SSO, Endpoint Protection and Fleet management. Collaborate with the DevOps team to maintain security, scalability, and reliability of cloud infrastructure. Develop and maintain Python scripts to automate routine tasks. Assist with monitoring systems, alert management, and incident response procedures. Serve as the primary point of contact for user support, troubleshooting hardware and software issues for the team. Contribute to documentation of IT and DevOps processes, policies, and procedures. Help drive the technology architecture to support Roofr's next stage of growth
About Roofr
Roofr is obsessed with its customers and constantly gathers feedback to shape, prioritize, and launch the products they truly need by building essential sales tools.