Product Planner

The Product Planner will play a key role in supporting the planning and delivery of lifecycle trigger communications and portfolio engagement programs. Working cross-functionally with marketing, product, and technology teams, this role will ensure on-time execution of over 28+ trigger communications that improve customer engagement and retention. Key responsibilities include supporting strategy and execution needs related to credit card engagement efforts and collaborating with marketing and technical teams to implement and deploy lifecycle triggers. The role also involves assisting with the creation, coordination, and delivery of multi-channel trigger communications, managing project timelines, facilitating coordination across multiple stakeholders and applying business analysis skills to optimize communication strategies.