Job Description
We're looking for motivated individuals to join our team as a Remote Customer Service Associate. This is an entry-level role that includes comprehensive on-the-job training. A minimum 9-month commitment is required. Qualifications include strong verbal and written communication skills, basic computer proficiency, fluency in English, dependability, eagerness to learn, and openness to feedback. Must maintain perfect attendance during the initial training period (approximately 2 weeks). Key Responsibilities include managing inbound and outbound customer calls, handling inquiries, providing solutions, documenting interactions, following company scripts, and maintaining a distraction-free workspace.
About Voice Dream
Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies across multiple domains and verticals.