VP, Operations

Operational Leadership & Execution:

• Lead day-to-day and long-term operations across all clinics, markets, and care modalities to achieve volume, access, quality, and EBITDA goals.
• Rapidly translate strategic direction into operational reality — including scheduling models, visit templates, staff allocation, workflows, and performance expectations.

Prioritization, Alignment & Organizational Discipline:

• Set expectations, operating standards, and performance baselines for operations, clinic leadership, and cross-functional partners.
• Maintain a clear, real-time picture of business performance across membership, visit volume, utilization, staffing, service throughput, patient experience, and unit economics.

Forward-Looking Operational Strategy:

• Anticipate operational needs 6-12 months ahead — capacity constraints, payer shifts, staffing requirements, workflow redesigns, clinical throughput challenges, etc to better inform the decisions we make today
• Build, test, and refine operational models that support growth, quality, and financial targets.