Director of Internal Communications

This role leads strategic employee communications that strengthen KnowBe4's culture and advance business objectives. This role serves as a trusted advisor to the C-Suite, Human Resources, and other internal teams while ensuring clear, consistent messaging across all internal channels. Responsibilities: Develop and implement comprehensive internal communications strategies aligned with KnowBe4's organizational goals and culture in close collaboration with the CHRO and HR team Serve as the primary communications advisor to the executive leadership team (ELT) Lead the creation and distribution of company-wide announcements, newsletters, and key messaging such as the daily briefing every morning Craft communications for major organizational changes, initiatives, and critical business updates Foster two-way communication channels between leadership and employees Measure and analyze the effectiveness of internal communications through metrics and employee feedback Collaborate with HR on employee engagement initiatives and communication of benefits information Partner with external communications, the PR team to ensure message consistency across all audiences Create and maintain crisis communications plans for internal audiences Identify opportunities to strengthen company culture through strategic communications Ensure communications adhere to KnowBe4's brand voice and human risk management mission