Job Description

This strategic leadership role is responsible for leading the end-to-end invoicing and medical rebate operations team, including oversight of client inquiries, and delivering exceptional value to clients. In addition, this role will partner with Financial Operations and IT leadership on delivery of Synergies’ key initiatives, driving innovation, translating strategic plans into meaningful implementation strategies and project plans while providing insight from a participant perspective. The role will be responsible for driving appropriate oversight for our clients, operating structure, and governance to achieve excellence in business outcomes. Manage all aspects of the invoicing client relationships and medical rebate operations, including ensuring clients are supported for invoicing issues, working with internal team members, and Invoicers to obtain answers. Define and execute the daily and long term strategic vision for client invoicing and medical rebate operations, ensuring cross-functional alignment. Act as a trusted advisor to the executive leadership team, creating and delivering executive level presentations articulating business objectives, progress, challenges, and successes in stated objectives on client invoicing needs, concerns, and feedback. Build and mentor a high-performing team, fostering a culture of continuous learning, professional growth, appreciation and innovation.

About Blue Cross Blue Shield Association

Blue Cross Blue Shield Association is a national association of 33 independent, community-based and locally operated Blue Cross Blue Shield companies.

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