HR Operations Specialist

The HR Operations Specialist works under the supervision of the Sr. Manager and is responsible for staffing the HR reception desk, troubleshooting and supporting employee transactions in Workday HCM. This role acts as a point of contact for employee support requests and assists with assigning and triaging the HR email box. Responsibilities include supporting day-to-day end user Tier 1 and II transactions, providing I-9 verification, assisting with employee onboarding, and staffing the HR front desk. This role requires answering questions regarding Fred Hutch's policies and procedures, reviewing incoming forms for accuracy, processing and archiving forms into the electronic system, answering multi-line phones, and appropriately directing ad hoc customer requests.