Field Automation Engineer (FAE)

WHAT YOU’LL BE DOING:

• Lead Onboarding end‑to‑end—from kickoff to a live, secured, and populated Infrahub deployment—then extend with additional use cases.
• Own a small portfolio of customer account: plan monthly engagement, run structured rituals, and act as a trusted technical partner all year.
• Provide technical support: triage, investigate, reproduce, and escalate to Engineering; communicate crisply with customers throughout.

WHAT YOU BRING:

• 5+ years in network or infrastructure engineering and/or network automation, with hands‑on experience in production environments.
• Practical fluency in Python and one or more of NetBox, Nautobot, Ansible, Nornir, Terraform; comfortable with APIs, data models/schemas, and GraphQL (Infrahub a plus).
• Proven customer‑facing presence: go deep with engineers and translate for executives; deliver difficult messages without losing trust.

WHY OPSMILL:

• The people: world-class engineers who've built and scaled automation in production.
• The product: Infrahub is early-stage with serious technical depth.
• The mission: making enterprise-grade infrastructure automation accessible to any organisation.