Job Description
Empower is searching for a talented analyst to lead the development of strategies and tools that help customers get and stay current. You’ll be responsible for building and scaling Empower’s loss mitigation toolkit for our Credit Card product. This role will sit on the Credit and Data Science team, but you will partner closely with Product, Engineering, Legal, Compliance, Finance, and third-party vendors to design and implement solutions that improve losses while meeting customer needs. This is a unique opportunity to shape a new function within a growing fintech company and have a direct impact on customer outcomes and bottom-line performance.
You will build Empower’s Loss Mitigation Toolkit for the Credit Card business, including identifying and closing gaps in Empower’s loss mitigation toolkit, launching and managing partnerships with Debt Settlement Companies, and managing and optimizing Empower’s relationship with our third-party Collections vendors. You will also own the strategy and roadmap for delinquent customers and collaborate effectively across the business.
About Empower
Empower is providing real opportunity for our customers: the opportunity to get the cash they need, to access fair credit, and to change their financial story.