This role involves collaborative leadership across Product, Design, and Engineering, utilizing discovery and data-driven delivery to construct solutions that enhance engagement with Pet Health Club members and assist clinic professionals in delivering healthier outcomes to more pets. Responsibilities include user research to understand pet owners, pets, and healthcare professionals, identifying opportunities, experimenting, prototyping, and iterating based on feedback. The Senior Product Designer will champion user-centered principles, crafting solutions that address user needs and preferences, while balancing creative ambition with practicality. Explaining the strategic rationale behind design decisions to partners across departments is important.
The ideal candidate will bring 4+ years of experience in creating and shipping digital experiences, healthcare experience is a plus. They should have finely tuned visual, UI, and interaction skills, with the ability to translate a user problem into a high-fidelity solution. A collaborative team player with excellent communication skills and a growth mindset is essential. Proficiency with Figma, Design Systems, and prototyping is also required.