Client Relations Support Associate

Engage in a range of responsibilities for Home Health and Hospice, including processing approved physician orders. You will be responsible for delivering and picking up documents that need to be signed by a physician for identified accounts. Effectively presents and discusses the products and services of the organization in a way that conveys an image of quality, integrity and superior understanding of customer requirements. Promotes an open flow of information and education in support of home care and/or hospice goals. Completes and submits all required documentation in an accurate and timely manner. Develops and maintains accurate files on each key referral source to provide the location with client information needed to build strong client and branch ties and deliver customer satisfaction. Tracking documentation requiring a physician’s signature using organization standard document management software and processes. Follows up on items needed in support.