Retention and Lifecycle Marketing Manager

What You'll Do:

• Develop and execute strategic campaigns to increase marketplace customer retention and grow bookings through email, SMS, push notifications, and on-site messaging.
• Design and continuously optimize customer onboarding flows that accelerate adoption for new customers.
• Analyze and translate data from various sources into actionable insights and strategic plans.

What You Have:

• 5-8+ years of marketing experience with a background in customer adoption, engagement, and retention.
• Proven experience generating measurable business outcomes via lifecycle marketing.
• Deep expertise in leveraging data to optimize tactics and enhance customer experiences.

What You’ll Get from Us:

• Market competitive salary, stock options, and flexible PTO.
• 401K with ezCater match, health/dental/FSA, and long-term disability insurance.
• Mental health and family planning resources, plus a remote-hybrid work environment.