Senior Software Engineer, Voice AI

Podium is looking for a talented Senior Software Engineer to help build and scale our Voice AI platform —a system that powers hundreds of thousands of customer calls every month . In this role, you’ll design and deliver the software that enables local businesses to handle calls automatically, book more appointments, and serve their customers more effectively. If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you. You will build and scale a Voice AI platform capable of handling hundreds of thousands of calls per month with high reliability and low latency. Design, develop, and maintain services and APIs that power real-time conversations. Drive the full lifecycle of software development—from architecture and implementation to deployment and ongoing reliability. Prototype quickly, iterate based on real-world performance, and optimize for both scale and customer experience. Implement observability, monitoring, and operational best practices to ensure reliability in production. Collaborate with engineers, product managers, and designers to deliver end-to-end features that power critical business outcomes.