Job Description
Assist clients with the implementation and integration of our products which may include training, troubleshooting and proactive follow up. Be the day-to-day contact for your partners, responsible for fielding incoming requests from them, proactively engaging them as well as building and expanding relationships. Provide strategic advice and assist in meeting primary KPIs on clients’ advertising investment by working closely with them in a consultative role. Support customers through technical and strategic challenges while also expressing client needs to internal teams to improve the overall product experience. Proactively monitor campaign performance, identify optimization opportunities, and provide recommendations for improvement. Analyze client data to showcase value, create actionable solutions and lead initiatives to drive performance and reduce costs. Identify common customer challenges and partner with cross-functional internal team members to interpret business and product needs. Understand the full suite of Zefr products and services to identify and deliver on opportunities for additional Zefr-driven value.
About Zefr
Zefr is the global leader in brand suitability targeting and measurement across the world's largest platforms.