Job Description
As a Nurse Coach, you will be responsible for coaching and mentoring clinical subordinates, employee counseling, employee performance appraisals, conflict resolution, and schedule adherence. This role requires you to be a liaison between the Clinical Nurse Supervisor and the team, plan daily schedules, assign tasks, and ensure daily goals are met. You must evaluate and monitor Program(s) needs, identify unmet needs and provides recommendations for internal process improvement and workflow efficiency, as well as problem solve issues and serve as first line of escalation to clinical staff regarding complex clinical situations to communicate to patient and health care providers. You will monitor and evaluate appropriate utilization of staff. You will also provide education and support to patients, caregivers and health care providers regarding assigned therapeutic areas and maintain accurate record of activity per program setup. You will provide clinical feedback to enhance the clinical portion of patient support programs.
About Valeris
Valeris provides patient-centric solutions to the pharmaceutical industry that improve access, affordability, and adherence to enhance patients’ lives.