Job Description

We’re looking for a strategic, collaborative, and operations-minded Senior Manager, Marketing & Promotions (Client Experience Operations) to lead and evolve our client-facing promotional and rewards experiences. In this role, you’ll be responsible for ensuring clients have a seamless, high-quality experience with all things related to promotions, referrals, and rewards β€” while driving key business outcomes like acquisition, retention, and engagement. You will work cross-functionally with Growth, Marketing, Product, Legal, and Engineering to launch new campaigns and improve existing ones, while continuously finding opportunities to reduce client friction, increase fulfillment efficiency, and elevate how we deliver value to our clients through incentives. You will also lead and grow a team that operates at the intersection of marketing campaigns and client support, owning both strategy and execution, shipping client-first solutions to Canadians on their mission of financial freedom!

About Wealthsimple

Wealthsimple helps everyone achieve financial freedom by reimagining what it means to manage money using smart technology to make financial services transparent and low-cost.

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