Regional Director of Clinical Operations

Oversee day-to-day clinical operations for Theoria-partnered facilities, ensuring efficiency and compliance. Track and manage provider timeliness, quality, productivity, and compliance with facility responsibilities. Collaborate on facility metrics, including Five-Star measures, QAPI initiatives, and reducing rehospitalizations. Provide superior customer service by addressing partner issues comprehensively and diligently. Conduct regular check-ins with facility partners. Participate in new facility education, training, and retraining as needed. Navigate multiple computer systems, including Monday.com, Slack, Gmail, and Zoom, to manage operations. Work closely with the VP of Clinical Operations and other team members to ensure smooth operations. Perform other associated clinical operations tasks as assigned.