Medical Assistant (Care Support Specialist)

As a Care Support Specialist at Steadfast Health, you will be the first point of contact for patients and hospital providers and Steadfast’s inpatient consult team, delivering compassionate communication. Administrative support will be provided to ensure smooth operation of inpatient consultation services. You will collect and accurately document patient information, medical history, and consent forms, ensuring timely and precise data entry into Athena EHR. Patient insurance details and coverage will also be collected. Maintenance of complete, accurate, and up-to-date EHR records, including treatment plans and test results, while protecting confidentiality is a must. You will collaborate remotely with clinicians, hospital staff, and administrative teams to ensure timely and efficient patient care while upholding strict compliance with HIPAA and other regulatory requirements.