Claims Handler

Deliver high quality customer service to customers when they need you most. Promptly handle and resolve all enquiries from customers and external contacts to ensure delivery of our streamlined claims service. Establish timely reserves within authority limit by estimating value of claims. Identify potential Recovery and Fraud claims. Maximise Productivity within the Team. Follow established claims handling procedures for low complexity, low exposure claims to ensure consistency and quality claims service. Negotiate settlement of claims within authority limits. Contribute to a positive and supportive team culture. Must utilize a variety of communication approaches to build rapport and positive relationships to help resolve customer predicaments. Must have a conscientious, positive enthusiastic approach to work and maintain good relationships with customers and colleagues. The candidate must also be self-motivated with the ability to work as part of an office based or remote team