We're looking for a Site Reliability Engineer who can help scale and strengthen the foundation of our infrastructure while supporting a product that genuinely impacts people's lives. You'll join a small team of thoughtful, mission-driven engineers, working to bring stability, observability, and performance to our systems as we grow. In this role, you'll help improve our operational capabilities, optimize performance bottlenecks, and work closely with support and engineering teams to address issues from all sides.
Responsibilities include providing engineering support for our customer support team, monitoring infrastructure health through observability tools, optimizing slow database queries, tuning configuration settings, building internal tooling, and bringing a thoughtful approach to incident response.