Join our Infrastructure Engineering team as an Infrastructure Engineer focusing on Observability! In this role, you'll design and operate metrics, logs, traces, and alerting pipelines, providing actionable insights for internal teams and external customers, ensuring reliability and transparency at scale.
Job listings
As a Site Reliability Engineer, you will be part of a platform team, providing internal tools and products to all technology teams in the company to increase productivity, stability, efficiency, and minimize risks for internal clients. You will contribute to cloud and on-premise infrastructure, observability, automation, alert and incident management, delivery pipelines, and other technologies to ensure the availability of the company's systems.
The Device SRE team owns software build and release automation. This role expands ownership and automation to encompass the deployment and monitoring of software to our fleet of devices. The goal is to make this process as fast, objective, and automated as possible while minimizing outages caused by poor quality.
As a Staff DevOps Engineer on the Big Data Federal Team, you will deliver 24x7 support for our Government Cloud infrastructure, working Sunday to Wednesday from 3 pm to 2 am Pacific Time. The Big Data team ensures ServiceNow exceeds availability and performance SLAs, employing new tools, Big Data systems, and AI to improve efficiencies across functions.